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Health Care Design Conference - 2013 Boston


About Me

Ryan Panchadsaram is a Senior Advisor to the US Chief Technology Officer at The White House. He is actively working with the Office of the National Coordinator of Health IT, and the Department of Veterans Affairs on Blue Button for America. The initiative will spread the ability for millions of Americans to easily and securely download their own health information electronically, to improve health, improve decision-making, increase accuracy, and power an ecosystem of applications.

Previously, he was the head of Customer & Product at, a spin-off from MIT Media Lab, using big data to transform health. He has been a Fellow at Rock Health, where Pipette, the company he founded, was incubated and ultimately acquired by He previously worked at Microsoft and While at Microsoft, Ryan was responsible for the user experience and design for Outlook for Mac 2011. During his time there, he filed multiple patents for innovations in geolocation, user interfaces, and large datasets. Ryan sits on the board of SeventyK, a young adult cancer advocacy group. A designer and engineer at heart, Ryan recently won first place in The Guardian & Google's International 2012 Data Visualization Challenge. He graduated from University of California-Berkeley with a degree in Industrial Engineering and Operations Research.

Q&A with Ryan

HxD asked speakers to tell us what inspires and drives them in healthcare and design. Check out our Q&A with Ryan Panchadsaram!

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  • Q1: What is your burning mission in health?

    To show patients, families, caregivers, physicians, and medical professionals what's possible when technology is married with incredible design.

  • Q3: Why it inspires you?

    It shows what's possible in health when you ask other professions for a hand. I truly believe the drivers of change in healthcare (to see the next 10x improvement) will come from other fields like data science, industrial engineering, and design.

  • Q4: What is your patient story?

    Two years ago, I started a company that was focused on improving the patient experience post-discharge. We learned from our users (and first hand through our personal health experiences) that leaving a hospital is an educational process. Too much is handed off to the patient to understand within discharge instructions from care plans to medication regimens. We aimed to simplify the whole experience by focusing on a simple checklist.

  • Q5: Why HxD?

    Our discipline, design, is so powerful. We have the unique ability to take something that exists, transform it, and make it more valuable and usable.

  • Q6: Why come to your session?

    We'll show you how the government is playing a part in encouraging good design in healthcare and invites you to make it even better.

Ryan at the Conference

KEYNOTE | Monday, March 25

Evolving Health IT User Experience: The View from DC

While federal government's meaningful use incentive program accelerated the adoption of technology in hospitals and medical offices across the United States, users of these systems express concern about their usability and safety. This session will provide a glimpse of the Federal efforts to help health IT designers & developers bridge the gap between where they are and where their users wish them to be.

"Last year's HxD conference was so amazingly inspiring, and has definitely caused me to strive harder and become more passionate about improving our healthcare system." - 2012 HxD Attendee

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Watch the 2012 HXD Conference Recap